To the EMS personnel, paramedics, firefighters, police services, rescue teams, and all those who responded to the recent incident at our Rochester location:

On behalf of Great Lakes Grain and AGRIS Co-operative, we extend our heartfelt thanks for your professionalism, expertise, and compassion throughout an extraordinarily difficult situation.

The successful rescue effort required countless hours of dedication, teamwork, and specialized skill. Your commitment to the safety and well-being of our employee provided hope and reassurance to his family, our employees, and our entire community.

We are pleased to share that our employee continues to recover at home with the support of family, friends, and the community. We remain grateful for the care, encouragement, and assistance provided.

We are also grateful to the local farmers, businesses, neighbours, and volunteers who offered equipment, resources, and support during the response. The willingness of so many people to come together demonstrated the strength and character of our community.

This incident was a powerful reminder that in times of crisis, people are willing to step forward, support one another, and work tirelessly for the well-being of others.

At Great Lakes Grain, and our partner orgizations, the health, safety, and well-being of our employees remain our highest priority. This incident has reinforced the importance of maintaining a strong safety culture and ensuring that every employee returns home safely to their family at the end of each day. We remain committed to continuously improving our safety practices, supporting our employees, and learning from every experience to help prevent future incidents.

Thank you for standing beside our employee, his family, and our team. Your efforts and kindness will not be forgotten.

With sincere appreciation,

Matthew van Sintern Dick General Manager Great Lakes Grain

Don Kabbes General Manager AGRIS Co-operative